Office: +30 210 9608080 - Mobile 24/7: +30 6981 000 578                       monada@aaiasb.gr

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Report a civil aviation Accident
or Serious Incident

A notification report with information and data about an accident or incident to the AAIASB is obligatory, based on law 2912/01 must be filed as soon as possible.

The notification report is usually submitted directly to the AAIASB, but may also be submitted to the nearest Aviation Authority, Airport, Police, or other local Authority.

Anyone can report occurrences to AAIASB through:

Telephone

( Immediate Notification recommended to complement any other method )

Office hours:

+30 210 960 80 80

 

24-Hour mobile (24/7):

+30 6981 000 578

Online Form

Without any registration process: Complete the following online form with as many fields as you can and submit your report 

Report Online



Also inform the 24-hour operation mobile number for immediate notification:

+30 6981 000 578

Printable PDF Form

Fill the following pdf form, and submit it directly to AAIASB in any way (This email address is being protected from spambots. You need JavaScript enabled to view it./courier/in person

Printable Form (pdf)

Especially for Civil Aviation Organizations and alternatively for everyone:

ECCAIRS 2 Logo

Use of ECCAIRS2 for IMMEDIATE reporting to AAIASB:

Mandatory Aviation Safety Occurrence Reporting (MOR) in accordance with Regulation (EU) no. 376/2014

Alternatively, you can make an immediate (not within 72 hours as is the case for simple safety incidents) report to the Hellenic Civil Aviation Authority (HCAA) through ECCAIRS2 and immediately share a printout/copy of the report you made through ECCAIRS2 (HCAA) to AAIASB via email at This email address is being protected from spambots. You need JavaScript enabled to view it. and inform AAIASB via telephone (for accidents or serious incidents).

It is emphasized that all Civil Aviation Organizations according to the E.U. Regulation 376/2014 should anyway report all safety occurrences via ECCAIRS2 to the Hellenic Civil Aviation Authority (HCAA). The 72-hour deadline set by this Regulation DOES NOT APPLY to the reporting to AAIASB of an accident or serious incident which should be done immediately (Reg. E.E. 996/2010 and National Law 2912/2001). AAIASB recommends as a best practice the use of ECCAIRS2 for immediate reporting to the HCAA but accompanied by immediate notification of a copy to AAIASB (email: This email address is being protected from spambots. You need JavaScript enabled to view it.) complemented by telephone notification in the event of an accident/serious incident.

Frequently Asked Questions

  • What is defined as an Accident and what as a Serious Incident in Civil Aviation??

    In summary, simply put:

    A civil aviation occurrence is characterized as Accident when it is associated with the operation of an aircraft and in which:

    1. a person is fatally or seriously injuredor
    2. the aircraft sustains substantial damage or structural failure which adversely affects the structural strength, performance or flight characteristics of the aircraft, and would normally require major repair or replacement of the affected component (not including engine failures or other simple failures), or
    3. the aircraft is missing or is completely inaccessible.

    A civil aviation occurrence, other than an accident,  is classified as Serious Incident when it is associated with the operation of an aircraft affecting the safety of operation and involving circumstances indicating that there was a high probability of an accident (which in the case of a manned aircraft, takes place between the time any person boards the aircraft with the intention of flight until such time as all such persons have disembarked, or in the case of an unmanned aircraft, takes place between the time the aircraft is ready to move with the purpose of flight until such time it comes to rest at the end of the flight and the primary propulsion system is shut down). A list of examples of serious incidents is set out in the E.U Regulation 996/2010 Annex.

    For details refer to the EU regulation. 996/2010 and especially in article 2: "Definitions"

  • aeroplane in forest

    Who can report a civil aviation accident or serious incident to AAIASB?

    Anyone can report a civil aviation Accident or Serious Incident to AAIASB

  • I am in doubt if a civil aviation incident is "Serious", what do I do?

    You should report it to AAIASB if you have even the slightest suspicion that it might be a "Serious Incident". AAIASB will decide on the classification of the incident and on its eventual Safety Investigation, based on the details of the incident, the International and European Recommended Practices and the applicable Legal Framework.

  • Is it okay to report an accident or serious incident that may already be known or reported?

    No, there is no problem if an occurrence is reported from multiple sources. You may even think that it is already known while this is not the case. Additional important information you have about the occurrence may also be provided by your report. Especially if you have recordings of the occurrence you should definitely report to AAIASB and hand over the data. Any information you may have would be valuable to us.

  • By reporting a possible Serious Incident, am I causing problems for some organization or person?

    No, by no means. The AAIASB, like all European Safety Investigation Authorities, is NOT concerned with aconcerned with apportioning blame or liability. Reports and witness statements are confidential and are not handed over to other authorities (Judicial, Police, etc.) unless there are established illegal actions that are not directly related to civil aviation safety (eg smuggling, etc.), in which case they should also be reported to the police or the judicial authorities. In any case, AAIASB is only interested in deficiencies in the cycle of design, manufacture and use of aircraft exclusively for the improvement of flight safety.

  • anyone can report

    I am an eyewitness to a civil aviation accident or serious incident but hesitate to contact you. What should I do?

    It is definitely recommended to contact us. You can initially use one of the initial witness report forms below by filling in your details and answering simple questions about the incident. You can contact us by any means such as email or office phone or even on the 24-hour standby mobile if you have important information about the occurrence. In any case, you should not worry and hesitate because any information you will provide may be extremely useful in understanding the events and factors that contributed to the occurrence, with the sole aim of improving flight safety. Interviews of witnesses by AAIASB Safety Investigators are conducted as simple discussions in a friendly tone and have nothing to do with assigning blame or liability.


Immediate Contact:

+ 30 6981 000 578
Mobile Phone for immediate reporting (24/7)
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Email
Headquarters - Contact:

Vytinis 14-18, 4th floor
Nea Philadelphia 143 42
Athens - Greece
tel. center: (+30) 210 960 80 80
mobile 24/7: (+30) 6981 000 578
e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.


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